China's MIIT Issues Regulations on Customized Handsets
National Business Daily, 4/22/10
On April 21, China's Ministry of Industry and Information Technology (MIIT) released regulations targeted at operator-customized handsets.
According to the regulations, both the party placing the order and the manufacturer of the customized handset should have a clear agreement delineating responsibility for issues including product quality and after-sales service.
In addition, the ordering party must strengthen its oversight of the services installed on the handset. In cases where the ordering party provides its own value-added services, it must not restrict consumers from using other providers' value-added services. The customized handset may not be pre-installed with hard-coded wireless value-added service provider (SP) codes, links to SP services, or client software from SPs.
Operator-customized handsets may not be locked to a network, and should allow consumers to choose compatible network services provided by a different operator.
Keywords: after-sales service handset wireless SP MIIT pre-installed WVAS regulation operator-customized handset