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CRM SaaS Provider Udesk Secures RMB 300 Mln Series C

Udesk, 9/27/18

Beijing-based customer relationship management (CRM) Software as a Service (SaaS) provider Wofeng Shidai Data Technology (Udesk) recently announced the completion of RMB 300 mln in Series C funding led by Tiger Global Management, with participation from DCM Ventures and Legend Capital.

Udesk is an all-scenario smart customer service system provider, which uses artificial intelligence, big data, and cloud computing technologies and a complete service system to apply smart products to every enterprise CRM scenario. Udesk provides its customer service platform to leading companies across multiple industries, including Royal Dutch Shell, China Merchants Group, Starbucks, Haidilao, and Proctor & Gamble.

Editor's Note: For more information on this topic, please see CRM SaaS Provider Udesk Secures RMB 100 Mln Series B, MD 7/12/16 issue.

Keywords: VC Internet funding CRM DCM Ventures Legend Capital Software as a Service Series C Tiger Global customer service Udesk Wofeng Shidai

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