Searching for "customer service"
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Tmall, the B2C e-commerce platform of Chinese internet conglomerate Alibaba Group (NYSE: BABA; 9988.HK), recently issued a notice advising users that it will close its 'Maoxiang' self-operated stores from September 30. Read More
Chinese B2C e-commerce platform operator and retail infrastructure service provider JD.com (Nasdaq: JD; 9618.HK) announced today that transaction volume on the platform during the company's 618 Grand Promotion anniversary sale (held June 1-18) exceeded RMB 269.2 bln, up 33.6% YoY. Read More
Chinese B2C e-commerce platform operator and retail infrastructure service provider JD.com (Nasdaq: JD) has announced that Joybuy.com, its outbound B2C e-commerce site, began trial operations of a Korean-language version of the platform on March 23. Read More
Chinese B2C e-commerce platform JD.com (Nasdaq: JD) recorded total transaction volume of RMB 204.4 bln across the 11-day (November 1-11) Singles Day sales event, up 27.9% YoY, reports the company on its website today. Read More
Suzhou-based smart customer service system developer Yinengtong Information Technology (Kavenir) recently completed RMB 8-digit Series A funding. Read More
Beijing-based customer relationship management (CRM) Software as a Service (SaaS) provider Wofeng Shidai Data Technology (Udesk) recently announced the completion of RMB 300 mln in Series C funding led by Tiger Global Management, with participation from DCM Ventures and Legend Capital. Read More
Shanghai-based Chedong Information Technology, operator of apparel inventory distribution app Akuncun, recently announced completion of RMB 580 mln in Series B funding led by Legend Capital with participation by Eastern Bell Venture Capital and Xiamen-based C&D Corporation. Read More
Chinese internet conglomerate Baidu (Nasdaq: BIDU) and toll highway construction, operation, and management firm Shenzhen Expressway (600548.SH) recently formed a partnership agreement centered on smart transportation, smart environmental protection, and information service upgrades. Read More
Chinese technology-focused venture capital firm Sinovation Ventures recently announced that it has formed a new AI solutions firm called Chuangxin Qizhi Technology, which will focus on applying AI technologies in new retail, manufacturing, and insurance industry scenarios under a "technology products + industry scenarios" dual-driver model. Read More
Ma Yuchi, founder of Beijing-based artificial intelligence interactive systems developer Tricorn Technology (Trio.ai), recently announced that the company has completed RMB 110 mln in Series B funding from investors including Taiwanese electronics manufacturer Foxconn (2038.HK; 2354.TW), Beijing-based Hanfor Capital Management, China Minsheng Investment, and Guangju Technology Ventures (Xiamen Torch Group). Read More