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JD.com Plans Faster Customer Refunds
Sina Tech, 5/15/14
Zhang Xiaolei, head of after-sales service at Beijing-based B2C e-commerce platform JD.com (Jingdong), recently announced that JD.com will launch a new "lightning return" service in 2014, allowing customers to receive refunds for returned goods prior to the receipt of said goods by JD.com. Read More
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